Shipping policy
Shipping Policy
Thank you for visiting and shopping at CuzzinCurtis.com! Below is our standard Shipping Policy that outlines how we process and deliver orders.
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If there is a significant delay in shipping your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method. Estimated delivery times are provided below:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that delivery delays can occasionally occur due to factors beyond our control (e.g., weather, postal service issues).
3. Shipping Carriers
We partner with trusted shipping carriers, including USPS, UPS, and FedEx, to ensure your books are delivered safely and on time. The shipping carrier used for your order will depend on your location and selected shipping method.
4. Shipping to P.O. Boxes
CuzzinCurtis.com ships to most P.O. Box addresses using standard shipping methods. However, expedited and overnight shipping options may not be available for P.O. Box addresses.
5. International Shipping
At this time, CuzzinCurtis.com only ships within the United States. We do not offer international shipping. Stay tuned for updates as we plan to expand our shipping options in the future.
6. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number that allows you to follow your shipment. Please allow 24-48 hours for the tracking information to update.
7. Lost or Stolen Packages
CuzzinCurtis.com is not responsible for packages lost or stolen after they have been marked as delivered by the carrier. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier directly to investigate. We will do our best to assist you in recovering your package.
8. Shipping Issues or Delays
If you experience any issues with your shipment or encounter a delay beyond the estimated delivery window, please contact us at benstephenstds@gmail.com, and we will be happy to assist you.
9. Incorrect Shipping Information
It is the responsibility of the customer to provide accurate shipping information at checkout. CuzzinCurtis.com is not responsible for orders shipped to incorrect or incomplete addresses. If you realize there is an error in your shipping details, please contact us as soon as possible at benstephenstds@gmail.com to see if we can update your information before the package is shipped.